FAQ
Questions, answered
Everything you need to know before your first game at Hawk Shark. Can't find your answer? WhatsApp us at 011-5901 0333.
Booking & rates
How do I book a court?
Book online at hawksharksports.com, message us on WhatsApp at 011-5901 0333, or walk in to the counter during opening hours. Online booking is the fastest way to see which courts are free.
Do I need an account to book online?
Yes. Create a free account on our booking site the first time, then sign in to book and manage your bookings.
How much does a court cost?
Rates are per court, per hour, every day: RM50 from 8AM to 12PM, RM40 from 12PM to 5PM, and RM60 from 5PM to 1AM.
Is there a minimum booking time?
Yes, the minimum booking is 2 hours.
Can I cancel or reschedule my booking?
No. Once a booking is confirmed it can't be cancelled, rescheduled, transferred to another person or refunded, including missed sessions. Please check your schedule before you confirm.
When is it busiest?
Evenings from 5PM and weekends fill up fastest. Book early for those times.
Playing at the club
I've never played pickleball. Can I come?
Of course. Pickleball is easy to pick up, and most new players are rallying within their first hour. Bring a friend or three and book a court.
Do I need my own paddle and balls?
No. Rent a paddle for RM5 and balls for RM2 each at the counter.
What should I wear?
Comfortable sportswear and non-marking court or indoor sports shoes. Bring water, which is the only drink allowed on court.
How many people can play on one court?
Pickleball is played as singles (2 players) or doubles (4 players). The court rate is the same however many of you play.
Are the courts indoors?
Yes. All eight courts are covered and indoors, so you can play rain or shine.
Can kids play?
Yes. Players of all ages, from kids to seniors, play on our courts.
The club
What are your opening hours?
We're open every day from 8:00 AM to 1:00 AM.
Where are you?
1, Jalan Johor Jaya, Taman Perindustrian Plentong, 81750 Johor Bahru, Johor. Open in Google Maps.
What is the TITAN machine?
The TITAN is a ball machine that feeds you shots so you can practise on your own. WhatsApp us for availability and rates.
Do you run tournaments?
Yes. Our Hawk Shark Challenger Series runs men's and mixed doubles events. New dates are posted on our events page and Instagram.
What's not allowed on the premises?
No food, drinks other than water, or glass on court. No smoking, alcohol or illegal substances anywhere on the premises.